Terms and Conditions

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Welcome to Jindal Utensils, operated by Shiv Shankar Metal Co. LLP. By accessing or using our website https://jindalutensils.co.in, you agree to abide by the following Terms and Conditions. Please read them carefully before using our website or making a purchase.

By visiting our website, placing an order, or interacting with any part of the site, you agree to these Terms & Conditions, our Privacy Policy, and any additional terms posted on our website.

If you do not agree with any part of these terms, you must refrain from using our site or services.

We strive to ensure that all product details, descriptions, and prices on our website are accurate. However:

• Colors may vary slightly due to screen settings.
   
• Product availability is subject to change without notice.
   
• We reserve the right to modify product information or discontinue items at any time.
   

• All orders are subject to acceptance and availability.
   
• Prices are listed in INR and include applicable taxes unless stated otherwise.
   
• We accept secure online payments through trusted payment gateways.
   
• We reserve the right to refuse or cancel any order at our discretion.
   

• Orders are processed within 1–3 business days.
   
• Delivery timelines may vary depending on location and courier services.
   
• Shipping charges (if any) will be clearly mentioned at checkout.
   

For more details, visit our Shipping Policy page.

We accept returns or exchanges under specific conditions:

• Returns must be initiated within 7 days of delivery.
   
• Items must be unused, in original packaging, and with proof of purchase.
   
• Custom or engraved products are non-returnable.
   

For full details, refer to our Return & Refund Policy.

All content on this website—including images, logos, product designs, graphics, and text—is the intellectual property of Jindal Utensils and Shiv Shankar Metal Co. LLP. Unauthorized use, reproduction, or distribution is strictly prohibited.

You agree not to:

• Misuse the website or engage in fraudulent transactions
   
• Use the site for unlawful purposes
   
• Attempt to hack, disrupt, or reverse-engineer any part of the site
   
• Post harmful, defamatory, or infringing content
   

We are not liable for:

• Any indirect or consequential damages from using the site
   
• Delays in shipping caused by third-party logistics
   
• Product misuse or user negligence
   

Our liability is limited to the amount paid for the product purchased.

Our website may include links to third-party sites. We do not control or endorse their content and are not responsible for their terms or privacy policies.

We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the revised terms.

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Kolkata, India.

If you have any questions or concerns, feel free to reach out:

Shiv Shaankar Metal Co. LLP
Registered Brand: Jindal
Email: info@jindalutensils.co.in
Website: www.jindalutensils.co.in